Garen Jent

Customer Experience Manager @Grainger Canada

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2023 — Present

Customer Experience Manager @Grainger Canada

View department →

Overseeing the team responsible for supporting inside and outside sales teams. Developing strategies and implementing processes to ensure seller operations are smooth, concerns are addressed and best solutions are provided to enhance the overall selling experience. Analyzing performance metrics to optimize seller satisfaction and success.

EDUCATION

2016 — 2017

Rome Business School

Master in Marketing and Communication, Business/Corporate Communications

2015 — 2015

Central European University

Certificate, International Business Negotiations

2009 — 2011

Armenian State University of Economics

Master`s degree, Agribusiness and Marketing

N/A

McGill University

Master's degree, Business Administration and Management, General

2003 — 2009

European Regional Educational Academy

Bachelor`s degree, Tourism and Travel Services Management

SKILLS

TelecommunicationsAnalysisMarket ResearchCustomer ServiceCoordinationBusiness PlanningTeam LeadershipSustainable DevelopmentBusiness StrategyManagementNegotiationMicrosoft OfficeAnalytical SkillsStrategic PlanningCustomer SatisfactionProject PlanningProject ManagementEnglishTeam Management

ABOUT GAREN JENT

Customer experience and Operations leader with 15 years of driving growth through strategy, process optimization, and customer experience excellence. Known for building engaged, high-performing teams and delivering scalable solutions that improve both employee satisfaction and customer outcomes.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Garen Jent — Customer Experience Manager at Grainger Canada in Montreal, QC, CA | Unifers