Jens Skjoedt

About Jens Skjoedt

I am an operation and managed service leader with over 20 years of experience delivering revenue and profits to an organization. I value managing people and processes in support of client facing technology implementations and support services. My experience includes turnkey execution of services such as enterprise software delivery, application & technical support management, program/project management, field installations/management of field force, account management, procurement, QA/QC, warehouse operations, and ongoing support of clients with 24/7 NOC/help desk/maintenance.I deliver revenue, profits, and world-class service and manage the P/Ls, business metrics, KPIs, and contractual SLAs.I interface with clients at the executive level and enjoy being part of the team that sets the direction of the unit/company in terms of product/service offerings, cost estimating, sales support, and overall subject matter expertise. I like being part of the solutions team and adding validity to the sales process as clients appreciate my operations/delivery/support approach and business acumen. I thrive on managing a team - people that work for me appreciate my leadership, communication skills, and consistent approach to business. They excel due to the guidelines and management direction that I give them. I succeed in being able to manage, lead, incentivize, and build an organization that exceeds the clients’ expectations. Being able to deliver on time, within budget, and drive revenue is rewarding. I work with cross-functional teams to onboard and improve operational efficiencies. Being able to make a difference in the operational processes and improving the delivery and finding ways of doing things better, faster and/or less expensively, is another aspect where I excel.

Experience

1. Vice President, Digital Operations

   Formetco Incorporated

   May 2024 — Present · Atlanta, GA, US

   Added responsibility for production of billboards and scoreboards, S&R, Technical Operations, Inventory, project management, and QA/QC.

Education

• Georgia State University

  MBA

• Georgia Tech Scheller College of Business

  BS MGT

Skills

• Saas
• Program Management
• Financial Management
• Integration
• Operations Management
• Strategic Planning
• Client on-Boarding
• Call Center Administration
• Information Systems
• Crm
• Project Management
• Customer Service
• Enterprise Software
• Strategic Partnerships
• Software as a Service (Saas)
• Business Development
• Account Management
• Cross-Functional Team Leadership
• Field Service Management
• Purchasing
• Customer Relationship Management (Crm)
• Leadership
• Management
• Inventory Management
• Competitive Analysis
• Contract Negotiation