Jennifer Sinatra

I love to empower teams, make my customers wildly successful, embrace innovation, and cultivate fearless vision.

Role
Senior Vice President Customer Support at Coupa
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jennifer Sinatra

Execution and growth focused sales and operations executive with 15 years of experience in sales, product innovation, leading and growing teams, and customer relationship building and management.~Leader and builder of high performing customer management and project delivery teams that impact engagement, performance, customer retention and drive revenue.~Creative and flexible problem solver with a strong reputation for being able to craft and drive effective strategies and get things done.~Expert value-based selling and negotiation skills with strong ability to build relationships and close deals at the C-level.

Experience

  1. Senior Vice President Customer Support

    Coupa

    May 2025 — Present

Education

  • MUSKINGUM UNIVERSITY

    Bachelor of Arts, German, International Affairs, Speech Communication

    1994 — 1998

  • University of Pittsburgh Joseph M. Katz Graduate School of Business

    MBA, Business Administration; Marketing

    2008 — 2010

Skills

  • Program Management
  • Supply Chain Management
  • Cloud Computing
  • Strategic Planning
  • Key Account Management
  • Team Building
  • Management
  • Salesforce.com
  • Saas
  • International Business
  • Project Management
  • Cross-Functional Team Leadership
  • Product Management
  • Leadership
  • New Business Development
  • Customer Relationship Management (Crm)
  • Strategy
  • Sales Operations
  • Enterprise Software
  • Sales
  • Sales Management
  • Negotiation
  • Crm
  • Business Development
  • Strategic Partnerships
  • Selling
  • Team Leadership
  • B2b
  • Account Management
  • Change Management

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Jennifer Sinatra — Senior Vice President Customer Support at Coupa in Pittsburgh, PA, US | Unifers