Jens Harder
Sr Director Professional Services Emea @Sitecore
Signup · Get unlimited contacts
WORK HISTORY
Sr Director Professional Services Emea @Sitecore
Düsseldorf, DE
Leading and growing a team of highly-skilled Professional Services consultants across EMEA, office-based and remote. • Driving bookings, utilization, renewals and growing revenue. • Transitioning services delivery to services based on annual recurring revenue (ARR) at scale. • Conceptualizing and rolling out global service packaging, frameworks and regional engagement models to optimize customer outcomes, team staffing, margins and utilization. • Collaborating with Sales and Customer Success leadership to develop and execute growth plans for key accounts to drive revenue growth and product adoption, increasing expansion, advocacy and renewal rates.
ABOUT JENS HARDER
As a seasoned leader with over 20 years of experience in web technologies, enterprise software and complex organizational structures, my passion lies in fostering exceptional, multicultural, cross-functional teams. I focus on delivering unparalleled customer value while enabling team members to realize their full potential. As an accomplished executive, I have consistently aligned Professional Services delivery with the strategic shift to Software as a Service (SaaS) in the Digital Experience domain. I drive recurring revenue, bookings, margins, and sustainable growth. I thrive in innovative landscapes and have a demonstrated ability to transform teams and processes to elevate customer satisfaction. Core competencies • SaaS transformation • Leadership and team development • Industry-agnostic consulting • Solution selling • Global experience
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.