Jensen Fitzgerald

About Jensen Fitzgerald

Product Design Operations Professional with 7+ years of experience supporting product designteams across sports, digital media, streaming, fintech and consumer technology, including work withFox Sports, Comcast/Xfinity, Amazon, Wayfair, Carvana and Dave• Extensive experience leading design-focused project and program management for fan-facing andconsumer products across mobile, web, OTT and Connected TV platforms, supporting high-visibilitylaunches and live-event experiences• Hands-on design fluency with Figma; experience reviewing Figma files, supporting design systemadoption and ensuring quality, consistency and accessibility across distributed design teams• Strong background in the sports media industry, having supported digital operations for Super BowlLIV and live sports programming at Fox Sports, partnering closely with Product, Design, Engineeringand Media teams• Proven ability to establish and scale design intake processes, delivery rituals, capacity planning andgovernance frameworks that help design teams stay focused, aligned and accountable• Trusted partner to Product and Design leadership, translating stakeholder needs and business goalsinto clear design scopes, PRDs, timelines and cross-functional delivery plans across complexportfolios• Experienced facilitator of cross-functional workshops and decision forums, resolving competingpriorities and guiding teams toward aligned outcomes in fast-paced, ambiguous environments• Known for high emotional intelligence, clear executive communication and a proactive leadershipstyle that enables design teams to deliver high-quality, fan-facing digital experiences at scale

Experience

1. Program Ops Lead, Digital Sales Experience

   Comcast

   Sep 2025 — Present · Los Angeles, CA, US

   Managed product design initiatives and digital delivery of Xfinity streaming products across.com andmobile• Owned the StreamStore Phase 2 timeline, including design requirements and PRD development,ensuring steady progress through proactive risk mitigation and issue resolution• Aligned internal execution with external partner timelines (Disney, Netflix, Amazon, Apple) to meetGTM launch plans• Established repeatable rituals such as Design Crit, weekly alignment forums and structured reviewsto enable product design triage, reduce milestone slippage and improve decision documentation• Produced executive-level reporting and insights that shaped prioritization and drove cleareralignment across stakeholders within the PMO and larger Product Org• Optimized workflows in Figma, SmartSheet, Confluence and Jira, accelerating requirements-to-handoff cycles by 10%• Facilitated high-stakes decision forums across Legal, Product, UX, Research, Engineering and SeniorLeadership• Reviewed design files for quality assurance, design system adoption and brand adherence, whilemanaging workshops to resolve user flows, pain points and blockers

Education

• UCLA Extension

  Project Management

• Le Lycee Francais de Los Angeles

  Baccalaureate (ES), Economics and Social Sciences

• University of California, Berkeley

  Bachelor of Arts (BA)

Skills

• Agile Project Management
• Product Management
• Photoshop
• Sap
• Scrum
• Event Planning
• Project Delivery
• Contract Negotiation
• Public Speaking
• Social Media
• Project Implementation
• Sketchbook Pro
• Product Development
• Product Design
• Product Launch
• Project Planning
• Film
• Video Production
• First Aid
• Ariba
• Project Management
• Workday
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Cpr Certified
• Aed
• Microsoft Office
• Ecotect
• Outlook
• Product Marketing
• Social Networking
• Leadership
• Concur
• Final Cut Pro
• Management