Jens Gutberlet
Project Manager - Global Shared Services @REDPATH MINING
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WORK HISTORY
Project Manager - Global Shared Services @REDPATH MINING
CA
Leading the global transformation of Redpath’s Shared Services operating model to support scalable growth and operational efficiency across North America, Europe, Australia, Africa, and Asia. Responsible for designing and implementing a standardized Shared Services framework that integrates Finance, Payroll, HR administration, and support functions into a globally aligned service delivery model.Key focus areas include operating model design, governance frameworks, process standardization, and the transition of services into a global Shared Services Centre environment aligned with the company’s Oracle Fusion ERP/HCM rollout.Key responsibilities and achievements• Lead the global Shared Services transformation, transitioning Accounting, Payroll, HR administration, and support functions into a standardized SSC operating model.• Directed the establishment and launch of a second global Shared Services Centre in Jakarta, supporting ~50% of operations across Australia, Africa, and Asia.• Designed the global SSC governance framework, including service catalog, SLAs, KPIs, and continuous improvement mechanisms.• Defined the SSC operating model and global rollout roadmap across Europe, Australia, and Asia.• Implemented standardized process architecture, SOPs, and Desktop Procedures covering ~200 processes.• Partner with Finance, HR, IT, and regional leadership to manage complex transitions and ensure operational readiness.• Provide executive reporting on program progress, risks, and milestones to senior leadership.• Support operational improvements including ServiceNow workflow optimization and transition to a new global travel provider.• Ensure alignment with the Oracle Fusion ERP/HCM global implementation.
EDUCATION
ESC La Rochelle
Business Administration
DePaul University
Business Administration
RPTU Kaiserslautern-Landau
Certificate, Systemic Management
EBS Universität für Wirtschaft und Recht
Master of Science / Diplom-Kaufmann , Business Administration with majors in Finance and Accounting
ABOUT JENS GUTBERLET
I design and implement global shared services and finance transformation programs that enable organizations to scale efficiently across regions.Finance and transformation leader with more than 20 years of experience driving operational excellence, finance transformation, and shared services strategies in multinational organizations. I bring a strong combination of financial leadership, program management, and organizational change expertise to deliver complex transformation initiatives in international and matrix environments.Currently, I lead the global Shared Services transformation at Redpath Mining, including the establishment and rollout of a global Shared Services Centre model aligned with the company’s Oracle Fusion ERP/HCM implementation. This includes operating model design, service governance, process standardization, and the transition of services across multiple regions.Key areas of focus include:• Global Shared Services strategy and SSC setup• Finance transformation and operating model design• ERP-enabled process transformation (Oracle Fusion)• Global program and project management• Governance frameworks, SLAs, and KPI management• Process standardization and continuous improvement• Cross-functional transformation across Finance, HR, and ITI enjoy working at the intersection of strategy, operations, and transformation, partnering with senior leaders to build scalable service organizations and drive measurable performance improvements.Fluent in English and German, with extensive experience working across North America, Europe, Asia, Africa, and Australia.
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