Jenny Lynn Sterrett
Tn Middle Market Client Service Leader, Lead Business Champion, Business Unit Compliance Officer @WTW
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WORK HISTORY
Tn Middle Market Client Service Leader, Lead Business Champion, Business Unit Compliance Officer @WTW
Serve in a client-focused role assisting clients with risk management strategy reviews, ensuring best practices are followed to minimize risk. Analyze risk exposure and assist with developing and implementing targeted risk mitigation strategies for mergers and acquisitions. Conduct contract reviews and develop updated sub-contractor agreements. Negotiate rates, premiums, and coverage terms with insurance carriers on behalf of clients. Assess accounts and produce GAP analysis reports. Communicate industry market changes to staff and current/prospective clients. Assist global operating teams with training and development. Collaborate with diverse clients, across multiple industries, including municipalities, aviation, equity management, real estate, construction, software development and distribution, and manufacturing.>> Manage Tennessee Middle Market Client Servicing Team >> Achieved 100% customer retention through delivering outstanding customer experiences.>> Proactively developed a comprehensive training program for new employees.>> Realized significant cost savings for clients by negotiating with carriers and leveraging the clients’ exposure and loss history.>> Created advanced merger and acquisition processes and procedures for a broad range of clients.>> Developed comprehensive insurance plans and assisted clients in meeting complex coverage needs.>> Entrusted to mentor interns in the RMA program.>> Serve as an active participant in focus groups regarding standard operating procedures and as an active member on the social committee, United Way Committee, and Women at Willis.
EDUCATION
Grand Valley State University
Bachelors, Math & Science
James B Conant High School
College prep, Math, Science, French, Music
SKILLS
ABOUT JENNY LYNN STERRETT
I am a licensed insurance professional and a champion of risk management, loss…
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