Jenny Lindvall
Associate Director, Service Sales @ Waters | Wharton MBA Candidate
- Role
- Associate Director, Service Sales at Waters Corporation
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Jenny Lindvall
Healthcare and med-tech commercial leader with 10+ years of experience driving service revenue growth, operational excellence, and large-scale transformation across global and U.S. organizations, including 7 years at Becton Dickinson & Co.(BD). Throughout my 7 years at BD, I\'ve had progressive leadership roles spanning service sales, enterprise program management, digital analytics, and operational transformation. Proven builder of teams, systems, and results, currently leading the largest service sales region (U.S.) with $65.2M in revenue and 10% YoY growth through disciplined execution, talent development, and cross-functional alignment.Trusted partner to executive leadership, recognized in BD’s top 10% of talent and recipient of the President’s Award for Operational Excellence, known for executive presence, building high-performing teams, and leading through ambiguity, change, and M&A.
Experience
Associate Director, Service Sales
Feb 2026 — Present · Sparks Glencoe, MD, US
On February 9, 2026, BD’s Biosciences and Diagnostic Solutions businesses combined with Waters Corporation to create a life science and diagnostics leader focused on regulated, high-volume testing.• Promoted to Associate Director, Service Sales, leading and developing a field-based team of 12 service sales professionals and delivering $65.2M in service revenue and 10% YoY growth across professional services, service contracts, and renewals in the largest region (U.S.). • Establishing and owning the service sales operating rhythm, implementing weekly pipeline reviews, monthly forecasts and quarterly business reviews with standardized hygiene and stage definitions to improve visibility, accountability, and execution discipline.• Partnering cross-functionally with Sales, Finance, Service Delivery, and Marketing to align service offerings with customer needs and drive attach, renewal, and expansion opportunities.• Presenting service growth strategy, performance insights, and forecast outlooks to senior leadership and executive stakeholders, influencing regional and enterprise-level decision making.• Building and implementing career paths and competency models for service sales roles to strengthen capability development, engagement, and retention, while playing a key role in change management during the BD and Waters organizational merger and maintaining service revenue momentum.
Education
The Wharton School
Master of Business Administration - MBA, Business Administration and Management, General
Eleanor Roosevelt High School
High School Diploma, Science and Technology Program
2005 — 2009
University of Maryland
Bachelor's Degree, Biology, Specialization in Cell Biology and Genetics
2010 — 2014
Uppsala University
Master of Science (MSc), Applied Biotechnology
2014 — 2016
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