Jenny John

Seasoned Customer Success Manager with 8+ Years of experience.

Role
Customer Success Manager at IBM
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Jenny John

A Customer Success Executive with 8+ years of experience in ​Delivering Customer Satisfaction, Solution Implementation, Escalation Management, Requirement Gathering, ROI Growth & Success Strategy Development, Up-selling, and Cross-Selling.A professional with a strong will to work and succeed in a fast-paced team environment that leverages my knowledge and skills and provides me with opportunities to learn, contribute, and grow as an individual.

Experience

  1. Customer Success Manager

    IBM

    Aug 2025 — Present · Bengaluru, IN

Education

  • Delhi Public School, Bhilai

    PCM C.S.

    1999 — 2013

  • SRM IST Chennai

    B.Tech., Computer Science Engineering

    2013 — 2017

Skills

  • Management
  • Social Media Marketing
  • Business Development
  • Microsoft Excel
  • Microsoft Word
  • Digital Marketing
  • Object-Oriented Programming (Oop)
  • C++
  • Javascript
  • Market Research
  • Microsoft Office
  • Microsoft Powerpoint
  • Leadership
  • Cascading Style Sheets (Css)
  • Java
  • Html
  • Search Engine Optimization (SEO)
  • Mysql
  • Marketing
  • Team Management
  • Customer Relationship Management (Crm)
  • Social Media
  • Online Marketing
  • Marketing Strategy

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Jenny John — Customer Success Manager at IBM in Bengaluru, KA, IN | Unifers