Jenny Young

About Jenny Young

Innovative, passionate, respected, creative, outcome-driven thought leader, collaborator and activator focused on developing people and ideas with 18-years’ experience in the insurance industry including Financial Services and Property and CasualtyENFP - ACTIVATOR - POSITIVITY - STRATEGIC - CONNECTEDNESS - IDEATION

Experience

1. Senior Consultant, Innovation - Inspire Strategy Leader (Nationwide Financial)

   Nationwide

   Apr 2018 — Present · Columbus, OH, US

   Inspire strategy engineer, leader, activator, consultant and coach for the NF Innovation Inspire strategy focused on partnering with NF businesses to understand and champion customer needs to inform innovative business solutions by enabling “customer is at the center” through mindset and behavior evolution Cultivated a 150-person Innovation@NF Network including 7 business unit councils consisting of executive sponsors, innovation liaisons, members, champions, leads (portfolio, communication, SharePoint, culture) and matrix partners (technology, marketing, corporate strategy, finance, legal, human resources, compliance) that drive design thinking and innovation in core and adjacent business opportunities Created and executed a multi-layer approach to enabling mindset and behavior changes for design practitioners including quarterly connects that drive collaboration, learning and growth, Signature Series Workshops that support the innovation process from design thinking to business model development, design thinking toolkit and other just in time assets to help design practitioners self-serve, communication strategy plus consultation services from setting up a council to innovation process to product management Created and drove execution of an integrated communication platform that provides Innovation@NF community experiences both virtually and in person, design thinking and innovation amplification in the business units, NFI website that provides just in time resources to meet the innovator where they are, when they need it and NW brand and innovation amplification through presentations in industry and innovation conferences and partner meetings Requested by business unit leaders to provide innovation experiences to their teams and partners to drive mindset and behavior shifts and demonstrate our innovation prowess in design thinking

Education

• Ohio University

  Bachelor of Arts, English, Business, Spanish

  1989 — 1994

Skills

• Process Improvement
• Business Process Improvement
• Customer Service
• Business Analysis
• Change Management
• Leadership
• Analysis
• Sdlc
• Program Management
• Financial Services
• Insurance