Jenny Wilder

About Jenny Wilder

I’m a results-driven Project Manager and Operations Leader with over 10 years of experience designing and delivering efficient, scalable systems that support both people and performance. Backed by a Certificate in Accelerated Management from Yale School of Management, I bring a strong foundation in business operations, process improvement, and cross-functional execution.I specialize in turning complexity into clarity by bridging strategy and execution, with strengths that include:Empathetic, people-first leadership that empowers teams and builds trustProcess improvement and operational optimization that reduce friction and improve outcomesEnd-to-end project management, from discovery and requirements through delivery and launchData-informed decision-making to guide priorities, measure impact, and drive continuous improvementStakeholder alignment and change management across diverse, cross-functional teamsWhile my career is rooted in operations, the skills I bring—systems thinking, problem-solving, project planning, and execution discipline—translate seamlessly across environments. I thrive in fast-paced, mission-driven organizations and approach complex challenges with curiosity, care, and clarity.Always learning. Always improving. Always people-first.

Experience

1. Project Manager

   Peoplegrove

   Oct 2025 — Present

   Lead end-to-end project delivery for client-facing initiatives, partnering with Product, Engineering, and Client Success to translate business requirements into executable plansFacilitate stakeholder alignment across internal teams and external clients to manage scope, priorities, and expectationsDevelop and maintain project documentation including requirements, timelines, risk tracking, and delivery artifactsMonitor project progress, dependencies, and risks while proactively identifying opportunities to improve execution and communicationSupport process standardization to create repeatable, scalable project practices across future implementationsKey Outcomes: Enabled scalable client delivery through clearer requirements, risk visibility, and stakeholder communication.

Education

• York Technical College

  Transcription

• Yale School of Management

  Certificate

  2021 — 2021

• Harvard Online

  Certificate

Skills

• Social Networking
• Management
• Team Building
• Microsoft Office
• Sales
• Customer Service
• Virtual Assistance
• Applicant Tracking Systems
• Microsoft Excel
• Administrative Assistance
• Coaching
• Copy Typing
• Microsoft Outlook
• Leadership
• Transcribing
• Human Resources
• Data Entry
• Transcription Services
• Payroll
• Business Process Development
• Training
• Customer Satisfaction
• New Business Development
• Administrative Assistants
• Agile Project Management
• Medical Transcription
• Marketing
• Microsoft Word
• Team Leadership
• Project Management
• Proofreading
• Editing
• Recruiting
• Customer Relationship Management (Crm)
• Business Process Improvement
• Formatting Documents
• Interviewing
• Audio Transcription
• Social Media
• Strategic Planning