Jenny Wells
Change Manager @CITB
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WORK HISTORY
Change Manager @CITB
GB
Provide expertise in business analysis, requirements development and solutions design. Act as the business partner in the alignment of the changes within an area to the ICT and business plans. Ensure employee adoption to change through application of change framework.
EDUCATION
University of Liverpool
MBA Distinction, Business Administration
University of Hertfordshire
HND, Computer Science
SKILLS
ABOUT JENNY WELLS
With over 20 years of experience in IT planning, performance management, and business process improvement, I am a versatile and results-oriented consultant and facilitator who specializes in driving business value through change and collaboration. I currently work as a Change Manager at CITB, where I provide expertise in business analysis, requirements development, and solutions design, and ensure employee adoption to change through the application of a change framework.As a Certified Professional Facilitator with practical knowledge on workshop design and execution, I also train and mentor the next generation of corporate facilitators. I have a major interest in the cultural impact on corporate leadership and organizational change, and I leverage my ITIL Expert and Lean Six Sigma Black Belt certifications to deliver quality outcomes for my clients and stakeholders. My goal is to maximize business value by aligning the changes within an area to the ICT and business plans, and by fostering a culture of engagement and innovation.
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