Jenny Stenbakken
Head of Customer Experience
- Role
- Customer Success Manager at Fivetran
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jenny Stenbakken
As the Head of Customer Experience at SlashExperts, my core mission is to bring authentic human interaction back to sales.We know 77% of customers backchannel for validation. SlashExperts accelerates this process, helping companies regain control with our Buyer-Led Growth Platform.Our advanced AI engine finds the best matches based on use case, industry, and company size, ensuring authentic, confidence-boosting conversations.My deep understanding of both the pre-sale and post-sale process provides a unique advantage. I lead the effort to streamline customer referrals and use AI to rapidly accelerate pipeline generation. Crucially, I drive customer success, ensuring maximum platform utilization and channeling feedback directly to product, which continuously accelerates the entire sales cycle.
Experience
Customer Success Manager
Apr 2022 — Present
Skills
- Marketing
- Comscore
- Mobile Marketing
- Sales
- Doubleclick
- Mobile Advertising
- Enterprise Software
- Newspapers
- Advertising Sales
- Business Development
- Digital Marketing
- SEO
- Online Advertising
- Public Relations
- Sem
- Newspaper
- Selling
- Start-Ups
- Solidworks
- Digital Media
- Networking
- Ap Style
- Computer-Aided Design (Cad)
- Digital Strategy
- Cross-Functional Collaborations
- Cad
- Behavioral Targeting
- Google Adwords
- Sales Process
- New Business Development
- Business Process
- New Media
- Salesforce.com
- Social Media Marketing
- Social Media
- Cold Calling
- Strategy
- Enterprise Solution Selling
- Media Planning
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