Jenny Shute
Group IT & Strategic Programme Delivery Director @Flowtech
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WORK HISTORY
Group IT & Strategic Programme Delivery Director @Flowtech
Manchester, GB
I joined the leadership team at the outset of a major business transformation journey under new executive leadership. Reporting to the CEO, my remit covers technology strategy and operations, business process, data, strategic programme delivery, and corporate and project risk across all group companies.
ABOUT JENNY SHUTE
Results-driven Transformation & Change Leader with over 25 years of experience in fast-paced, high-volume technical distribution businesses, highly experienced in B2B, B2C, B2D and engineering business models. I specialise in delivering enterprise-wide transformation, and iterative change programmes - from ERP strategies and CRM platform implementations to business process redesign and post-acquisition integration. My leadership style is collaborative and pragmatic, enabling me to work across technical and business functions at all levels to deliver real, measurable outcomes. I thrive on complex challenges and have led many large and complex programmes aligned to strategic business goals, ensuring risks are managed, teams are empowered and highly engaged, and sustainable business value is realised at the earliest opportunity. Key achievements include: • Lead multiple ERP transformations, the largest across 135+ sites with no business disruption; • Implemented delivery management and EPOD software to 140 driver network, resulted in improved driver efficiency, increase customer experience and improved cash collection; • Designed and implemented automation and digital fulfilment capabilities to improve customer experience and efficiency; • Due Diligence on 10+ acquisitions. Core systems, data, process and infrastructure integration plans aligned with business strategy and successfully implemented; • Introduced ITSM, security frameworks, and risk controls for enterprise-wide governance giving enhanced resilience, DR and customer service.
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