Jenny Malone

WORK HISTORY

EDUCATION

ABOUT JENNY MALONE

I am an experienced business professional with a background in marketing and a career focused on revenue growth. In my previous roles, I gained expertise in sales processes, lead generation, optimizing technology, and connecting with merchants across the United States and Canada. My responsibilities have included cold calling, generating new leads, meeting with merchants, and closing deals. Through these experiences, I acquired valuable sales techniques, best practices, the ability to thrive in a start-up environment, and interpersonal communication skills.Currently, my focus is in account management, where I drive customer success through renewals, upselling, cross-selling, and maintaining strong client relationships. I specialize in problem-solving, providing tailored training, and ensuring overall customer health to maximize long-term value. Additionally, I possess a working knowledge of the digital strategy industry, having collaborated with clients on their ecommerce initiatives, including marketing, UX/UI design, and product management. I have a passion for helping businesses grow and ensuring my role contributes to that success.