Jenny King
Head of CX & Research - Travel & Medical LoBs | Allianz Partners
- Role
- Head of Customer Experience & Research - Travel & Medical Lobs at Allianz Partners
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
Experience
Head of Customer Experience & Research - Travel & Medical Lobs
Feb 2026 — Present
I lead the Customer Experience vision globally, driving customer‑centric transformation across the Travel and Medical lines of business through customer insights, Voice of Customer analytics, and journey orchestration. With a strong focus on business impact, I collaborate closely with Operations, Marketing, Sales, and the executive team, and lead global CX forums and strategic initiatives.
Education
James Madison University
Bachelor of Arts (B.A.), Political Science and Government
2008 — 2012
Skills
- Microsoft Word
- Team Leadership
- Human Resources
- Powerpoint
- Microsoft Excel
- Leadership
- Screening
- Interviews
- Time Management
- Communication
- Social Networking
- Social Media Marketing
- Event Planning
- Sourcing
- Sales Operations
- Spss
- Customer Service
- Networking
- Vendor Management
- Temporary Placement
- Marketing
- Microsoft Office
- Higher Education Recruitment
- Employee Relations
- Fundraising
- Adobe Design Programs
- Recruiting
- Workfront
- Account Management
- Consulting
- Direct Marketing
- Talent Acquisition
- Social Media
- Strategic Enrollment Management
- Outlook
- Public Speaking
- Higher Education Marketing
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