Jenny Hou
- Role
- Implementation Consultant at Toast
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Implementation Consultant
Feb 2018 — Present
Act as a technical product expert during the product implementation and provide technical/business consulting and product expertise to customers enabling comprehensive solutions both onsite and remotely - Train new customers on the essentials of systems to get them started on implementations - Facilitate technical discussions with customers, sales, project team and product team - Build custom workflow steps base on the customers\' specific needs - Maintain all records of project activity including documenting Network diagrams, outstanding problems with complete diagram and notes to the management team and support team - Provide hands-on training and best practices both in person and remotely to new hires
Skills
- Firewalls
- Computer Hardware
- Disaster Recovery
- Hardware Installation
- Inventory Management
- Windows 7
- Mobile Devices
- Printers
- Customer Support
- Servers
- Technical Product Training
- Customer Service
- Software Installation
- Printer Support
- Xp
- Direct Sales
- Solution Selling
- E-Commerce
- Operating Systems
- Salesforce.com
- Windows Xp
- Routers
- Vendor Management
- Information Technology
- Retail
- Troubleshooting
- Hardware Support
- Hardware
- Tcp/Ip
- Saas
- Microsoft Exchange
- Sales
- Laptops
- Sales Operations
- Rma
- Point of Sale (Pos) Systems
- Wireless Networking
- Technical Support
- Hp
- Barcode
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