Jenny Hawkins

Protecto Product Manager (Remote) @Protecto Ltd

Whitchurch, GB

Key Account ManagementIdentifying the accounts that are most valuable to the business.Developing a deep understanding of the customer’s business, needs, challenges, and goals.Establishing regular touchpoints to engage with key accounts, ensuring they are satisfied and aware of any new developments or offerings.Continuously monitoring the health of the account, including sales performance, customer satisfaction, and loyalty.Product Strategy & Vision: Define and communicate the product vision, strategy, and roadmap based on market research, customer needs, and business objectives.Continuously evaluate market trends, competitors, and customer feedback to inform the product strategy.New Business DevelopmentIdentifying potential clients, partners, or markets. Building a pipeline of qualified leads through networking, outreach, and promotional activities.Collaboration:Forming partnerships, joint ventures, or collaborations to enhance business growth.Collaborate with marketing, sales, and customer support teams to ensure product success and ongoing customer satisfaction. Converting new business opportunities into successful revenue-generating projects.Data Analysis & Metrics:Define key product metrics and monitor product performance to identify opportunities for improvement.Use analytics tools to track product success and adjust strategies based on insights.Market & Competitive Analysis:Conduct competitive analysis to understand industry trends and identify new opportunities for growth.Stay informed about industry best practices and emerging trends.