Jenny da Camara

About Jenny da Camara

Senior-Manager Quality Assurance Auditor & Consumer Researcher Scientist with 14 years of experience in the consumer goods industry within Fabric & Home Care, Fem Care, Beauty Care & Baby Care sector. Proven track record of innovation management to bridge consumer needs, technical product development, business, and commercial requirements. All of these with expertise in designing, qualifying technical teams, implement new processes & systems, auditing external contract manufacturing suppliers, keeping meticulous records, and also to work on improving existing systems. Designing and qualifying technical teams to implement new processes, and also to work on improving existing systems. Deep knowledge in Latin American markets, quality assurance strategies and processes (ISO 9001 expertise), identifying deficiencies and initiating solutions to problems.

Experience

1. Regional Quality Assurance Manager Fabric Care La

   Procter & Gamble

   Sep 2013 — Present

   Building capability on Quality by Design cycle to deliver irresistible product superiority.• Auditing external contract manufacturing suppliers, keeping meticulous records, and work on improving existing systems (>14).• Lead and coach a team of 6 researchers and scientists professionals to deliver quality programs and business continuity for Latin-American (LA).• Enabling execution with excellence based on Product design validation principles. Guaranteed all QA deliverables in Innovation Master plan.• Led Consumer Comments system integrating key functions like R&D, Product Supply & Pack Dev. Getting alignment regarding CAPAs implementation, effective follow-up and, a counterfeit identification model (R&D & Brand Protection resulting in decreasing complaints in around 628%.• Developing and building quality culture & capability and, leading continues improvement program for F & HC.• Managing critical consumer agencies qualification in LA; according BUs needs, creating awareness and promoting quality culture x-site.• Led, design & development Quality Program Health Assessment, providing coaching and sharing best practices as well as elevating some opportunities areas via Quality Council (Initiatives forecast, Product Design Validation, etc.) to meet Latin America innovation needs. Accomplishments:Received Champion of Innovation award - recognized for being game changers and developing a new In-Home Simulation Capability in Bz that is providing accurate and fast technical performance results for project execution in Brazil.LAIC PRIDE Council of the work to \"Inspiring Business Growth through Creativity, Lean Innovation and Design Thinking. Demo Development Process Simplification\" award for being inspiring in “Innovate for Growth”, bringing a solution in the way we can simplify working process and lead the full adoption of its approach across the Site.

Education

• Universidad Rey Juan Carlos

  Master of Business Administration - MBA

  2017 — 2019

• IESA

  Cultura de Servicio al cliente

  2014 — 2014

• Universidad Rey Juan Carlos

  Master of Business Administration - MBA

  2018 — 2020

• Universidad Central de Venezuela

  Bachelor of Science - BS

• Colegio Universitario de Administracion y Mercadeo

  Bachelor of Business Administration - BBA

• Universidad Central de Venezuela

  BsSc Bachelors in Science Chemestry