Jenny Beazley
Vice President, Global Customer Success @Onfido
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WORK HISTORY
Vice President, Global Customer Success @Onfido
Vancouver, BC, CA
Responsible for building a world class customer-centric CSM organization that is ultimately responsible for customer retention and for laying the foundation for growth by:A) ensuring customers are quickly and consistently realizing value from their investment in Onfido; andB) creating a culture that focuses on improving the customer experience and providing visibility into that experience to the rest of the organization.
EDUCATION
The Open University
MBA
The University of Sheffield
Bachelor of Science (BSc), Mathematics (Hons)
Trailhead by Salesforce
Ranger
SKILLS
ABOUT JENNY BEAZLEY
An experienced leader with an excellent execution record within the global technology industry at high-growth companies including IBM, EMC, Dell, Tableau and Salesforce. Track record of award-winning customer loyalty and satisfaction programs, coupled with sales enablement. Recognized by the Financial Technology Report as being a top 25 women leader in FinTech.Focus on the post-sales organization across Success, Support, Services and Renewals leading teams of 120+ and supporting organizations covering up to $2.6Bn ARR. Successfully delivered large-scale product, solution and change management projects & programs in complex international environments, leading multiple cross-functional/matrix-managed remote teams.Excellent communication skills at all levels with a clear and open people management style.
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