Jenn Salafia
Senior Account Manager | Inside Sales Leader | Enterprise Revenue Generator | Relationship Builder
- Role
- Renewal Account Manager at ServiceNow
- Location
- Franklin, MA, US
- LinkedIn followers
- 500 followers
About Jenn Salafia
I am a Senior Inside Sales Leader and Account Manager with 25+ years of experience…
Experience
Renewal Account Manager
Jan 2022 — Present · Waltham, MA, US
Develop win/win negotiation strategies to maximize contract value, enhance customer relationships, and close deals, resulting in $55MM+ generated from 25+ accounts over 2 years.• Identify and address customer needs, leveraging sales and product knowledge to guide renewal closure and assist in licensing discussions.• Implement risk mitigation strategies and collaborate with 7 cross-functional teams on renewal status and customer health metrics.• Facilitate conversations on multi-year contracts and renewals, ensuring continued customer engagement.
Education
Regis College
Bachelor of Arts (BA), Business Managment, Economics
1993 — 1997
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