Jennipher Armstead
Supply Systems Analyst @U.S. Department of Veterans Affairs
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WORK HISTORY
Supply Systems Analyst @U.S. Department of Veterans Affairs
Tampa, FL, US
As a Supply Systems Analyst, I led the nationwide implementation of the Cerner EHR logistics platform, achieving 90%+ data synchronization across multiple sites and streamlining operational efficiency. I developed scalable onboarding programs that reduced ramp-up times by 25% and improved team readiness. Leveraging data analytics, I tracked KPIs (e.g, increasing EPI capture rate to 83%) and introduced quality control measures that optimized workflows, reducing bottlenecks by 15%.Key Contributions:Designed real-time dashboards that enhanced decision-making and improved cross-functional engagement by 20%.Established proactive escalation management protocols, achieving a 95% on-time issue resolution rate.
EDUCATION
Defense Acquisition University
Lifecycle logistics Level I
University of South Florida Muma College of Business
Master of Science - MS, Logistics, Materials, and Supply Chain Management
American Military University
Bachelor of Arts - BA, Supply chain management
ABOUT JENNIPHER ARMSTEAD
Supply chain leader with 10+ years’ experience optimizing order and fulfillment process in e-commerce and marketplace environments. Expertise in driving large-scale software implementations, streamlining logistics workflows, and leveraging data analytics to deliver actionable insight. Proven success managing 3PL partnerships, negotiating vendor contracts, mitigating risks, and enhancing the seller and customer experience across diverse industries and geographies.
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