Jennifer Choi

About Jennifer Choi

Operations and support professional with over 10 years of systems and project experience. As a Senior Advisor with focus on Finance Operations, support the Order To Cash lifecycle from Sales to Accounts Receivable. Manage responsibilities in SFDC and NetSuite including but not limited to actioning account changes, troubleshooting billing/order issues, guiding complex deals, auditing systems, and executing multi-phase enhancement projects. In this capacity, also collaborate and communicate vertically and horizontally across the organization from senior leaders and managers to associates. Strong organization skills and ability to adapt to unpredictable changes to workflow and resources.

Experience

1. Senior Finance Programs & Operations Lead

   Boomi

   Mar 2025 — Present

   Enabling digital transformation for Finance users, tools, and processes.

Education

• Penn State University

  Bachelor, Hotel, Restaurant, Institutional Management

  2007 — 2011

• Cornell University

  Certificate , Hotel Revenue Management

  2016 — 2016

Skills

• Ros
• Tourism
• Revenue Management
• Restaurants
• Hotels
• Resorts
• Micros
• Hotel Management
• Property Management Systems
• Revenue Management
• Rooms Division
• Guest Service Management
• Valhalla
• Hospitality Management
• Lodging
• Guest Recovery
• Hospitality
• Night Audit
• Food & Beverage
• Lightspeed
• Customer Service
• Front Office
• Management
• Microsoft Excel
• Customer Satisfaction
• Training
• Leisure
• Catering
• Galaxy
• Valhalla
• Microsoft Office
• Food
• Hospitality Industry