Jennifer Wayland-Smith
Passionate hospitality & spa consultant, spa operations expert ... available for task force/interim spa director opportunities
- Role
- Principal Consultant at Wayland-Smith Consulting
- Location
- Oneida, NY, US
- LinkedIn followers
- 500 followers
About Jennifer Wayland-Smith
Jennifer has been an active and involved leader in the hospitality and spa industry for…
Experience
Principal Consultant
Jan 2017 — Present · US
Spa and hospitality expertise - Throughout her career, Jennifer Wayland-Smith has worked for a collection of hospitality companies - both global and independent - all of which allowed for a variety of professional experiences. Her emphasis was on daily operations over the years, but she also had the opportunity to be involved in the planning and development, construction and opening of three world-class spas as well as the subsequent expansion of one of those spas. She now brings her wealth of knowledge and operational experience to you via consulting and business enhancement services.Jennifer brings an emphasis on sales, marketing, idea generation, retail and daily operations, social media management as well as planning and development. She combines these areas with strong administrative and leadership skills as well as thorough knowledge in spa, salon, wellness, fitness and cryotherapy
Education
America School Foundation, Mexico City
High School
1972 — 1981
University of North Texas
BS, Community & Health Education
1981 — 1987
Skills
- Food & Beverage
- Customer Service
- Customer Satisfaction
- Training
- New Business Development
- Pre-Opening
- Operations Management
- Healing
- Menu Development
- Newsletters
- Tourism
- Fitness
- Strategic Planning
- Hotel Management
- Spa
- Hospitality
- Hotels
- Public Relations
- Holistic Health
- Sales
- Small Business Management
- Relaxation
- Front Office
- Marketing
- Management
- Team Building
- Marketing Strategy
- Aesthetics
- Social Media Marketing
- Event Planning
- Inventory Management
- Coaching
- Beauty Industry
- Hospitality Industry
- Social Media
- Leisure
- Leadership
- Spas
- Photography
- Event Management
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