Jennifer Jj Thompson
Dynamic senior leader excelling in Strategic Planning, Technology, UX, Agile Transformation (SAFe), and high-performing team development to innovate and enhance operations.
- Role
- VP, Project Services at Lorien
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jennifer Jj Thompson
At the core of my professional journey is a steadfast commitment to shaping transformative user experiences that resonate with teams and drive organizational success. I am passionate about harnessing the power of strategic design and agile methodologies to create environments where innovation and efficiency thrive. Guided by these principles, I believe that groundbreaking solutions emerge from collaboration, empathy, and a relentless focus on the needs of both the user and the business.With extensive experience as a senior leader in strategic planning, user experience, and operations mobility, I have honed my expertise in areas such as SAFe portfolio and program management, and process re-engineering. I excel in delivering user-centric digital solutions and building high-performing teams that unlock collective potential. My specialties encompass native development for Android and iOS platforms, aircraft operations, crew systems, customer experience optimization, design systems, budget and inventory management, and re-engineering business processes to enhance efficiency and effectiveness.Throughout my career, I have had the privilege of leading several high-impact initiatives. I pioneered the $11M employee user experience organization at Southwest Airlines, developed the Jetstream Design System to unify digital platforms, and spearheaded strategy for a $46M product line supporting pilots and flight attendants. Recognized as a Technology Leader of the Quarter at Southwest Airlines, I am also a recipient of the PWC Rising Star Achievement Award, underscoring my dedication to driving innovation and achieving operational excellence.I am eager to collaborate with forward-thinking organizations seeking to elevate their user experience and operational capabilities. My goal is to leverage my knowledge and skills to foster environments that encourage creativity, efficiency, and strategic growth. If you are interested in exploring how we can work together to achieve transformative outcomes, let\'s connect and start a conversation about the possibilities.
Experience
VP, Project Services
Oct 2025 — Present · US
Education
East Texas Baptist University
Bachelor of Science, Biology
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