Jennifer
Healthcare strategy, ops and digital health
- Role
- Director, Digital Experience at CareOregon
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Jennifer
Healthcare strategist and business operator. Passionate about digital health, wellness, mental health, customer-centered design, and public health. Specialties include designing new services, driving growth, market expansion, healthcare integration, go-to-market, care delivery partnerships, and strategic planning and execution.
Experience
Director, Digital Experience
Apr 2023 — Present
Leading CareOregon’s integrated and omnichannel customer experience. Serving members and providers. Delivering value-based services, enhancing care navigation, social health solutions, and addressing health inequities. Teams/capabilities managed include product management (for mobile app, SMS, member portal, and provider portal), user research, market research, market insights, and industry trends.
Education
Harvard T.H. Chan School of Public Health
M.S., Health Management
2008 — 2010
Yale University
B.A., History of Science and History of Medicine
Skills
- Grant Writing
- Business Strategy
- Program Management
- Data Analysis
- Grants
- Epidemiology
- Public Speaking
- Healthcare
- Business Development
- Policy
- Qualitative Research
- Non-Profits
- Healthcare Consulting
- Fundraising
- Program Evaluation
- Health Policy
- Policy Analysis
- Healthcare Information Technology
- Strategic Planning
- Public Health
- Project Management
- Healthcare Management
- Strategy
- Government
- Nonprofits
- Strategic Partnerships
- Performance Improvement
- Program Development
- Management
- Public Policy
- Research
- Community Outreach
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