Jennifer Spencer

Vice President Client Relations @Spiro

Boston, MA, US

Champions strategic global client leadership in driving demand generation, customer acquisition, retention, market-leading predictive data analytics, defining and executing strategy, and owning the holistic end-to-end customer experience; leads 10+ Directors representing $50 million dollars in revenue, representing 25% of company revenue. • Drove $4 million dollars in revenue growth through the development, management, and execution of product offerings for virtual solutions for clients throughout the COVID-era.• Owns executive sponsor relationships with four of top ten Spiro clients, which are in top 10 of pharmaceutical companies• Orchestrates management of global product lifecycle, marketing, KPIs, SLAs, SOPs, QBRs, ROI/ROO, forecasting, research, analysis, RFPs, design thinking workshops, events, program optimizations, compliance, media management, negotiations, and deployment.• Cross-functionally collaborated and led pharma client through consistent product launches, eight products in 8 years, including marquee market products• Secured successful account mediation and contract renewal for key accounts

University of Pittsburgh

BA