Jen Schulien
Strategic Customer Success Manager @ Doppel
- Role
- Strategic Customer Success Manager at Doppel
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jen Schulien
I\'m an Enterprise Customer Success Manager with a background in marketing and experience on a renewals & expansions team. As a CSM, I build and maintain trusted partnerships and advise my customers on how to maximize the value of their technology investment. My engagements with customers are typically centered around understanding their needs and goals, providing prescriptive recommendations to add value, enabling all individuals to effectively use the platform and proactively addressing any issues or challenges they may face.My colleagues know me as a cheerful and self-motivated individual who loves to learn and will always seek to find the best and most effective way to operate. I am at my best when I am surrounded by passionate and ambitious individuals while working for a purpose-driven and innovative organization. I\'m adept at working effectively to achieve goals both as a cross-functional team member and individual contributor.I look forward to connecting!
Experience
Strategic Customer Success Manager
Mar 2026 — Present · Dallas, TX, US
As a CSM on the Enterprise team, I partner with customers to ensure they achieve ongoing, measurable protection against social engineering and digital impersonation threats. I work closely with cross-functional teams to drive seamless onboarding, operationalize detections and takedowns, and deliver clear, actionable reporting on outcomes. By maintaining continuous alignment with each customer’s evolving risk landscape, I help organizations maximize the long-term value and impact of Doppel’s protection services.
Education
Texas A&M University
Bachelor of Science (B.S.), Agricultural Communication/Journalism
2010 — 2012
Skills
- Marketing Strategy
- Social Media
- Strategic Communications
- Event Planning
- Agriculture
- Corporate Communications
- Public Speaking
- Ap Style
- Elementary Education
- Team Building
- Powerpoint
- Leadership
- Blogging
- Research
- Cpr Certified
- Press Releases
- Microsoft Office
- Teaching
- Marketing Communications
- Creative Writing
- Marketing
- Copy Editing
- Journalism
- Editing
- Public Relations
- Adobe Creative Suite
- Newsletters
- Social Networking
- Social Media Marketing
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