Jennifer R. Sublett
Passionate & energetic integrated healthcare leader in strategic partnerships, physician/provider relations, executive communications, and clinical excellence delivering high impact results
- Role
- Senior Customer Success Manager at NMDP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jennifer R. Sublett
I am a strategic and innovative executive with over 17 years of progressive experience…
Experience
Senior Customer Success Manager
Oct 2025 — Present · New York, NY, US
As Senior Customer Success Manager at NMDP (formerly Be The Match), I lead national engagement efforts with hematology and oncology practices to expand patient access to life-saving stem cell transplants. My work centers on building strategic partnerships, improving provider awareness of NMDP programs, and driving data-informed initiatives that enhance the provider experience.Collaborating across clinical, operational, and outreach teams, I help streamline pathways to transplant through scalable, relationship-driven solutions. I’m passionate about transforming complex healthcare systems into more connected, equitable, and patient-focused networks—ensuring that more patients have the opportunity to reach transplant consultation and receive the care they need.
Education
Texas State University
Master’s Degree
2005 — 2007
University of North Texas
Voice and Opera
1997 — 2000
The University of Texas at Austin
Bachelor’s Degree
2000 — 2002
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