Jennifer Clemente

Concierge

Role
Concierge Billing Reservations at The Westin Seattle
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jennifer Clemente

Hospitality professional and business consultant with over 25 years of expertise serving clients and C-Suite executives. As a certified project manager and a Lean Six Sigma Greenbelt, I know how to manage “lean processes” and make departments more efficient. Known for being a team player and leader, I take time to empower others and care about their successes. I thrive in fast-paced environments and can multi-task, while managing high-volume, time-sensitive deliverables.

Experience

  1. Concierge Billing Reservations

    The Westin Seattle

    Oct 2022 — Present · Seattle, WA, US

    Deliver creative and comprehensive concierge services, ensuring exceptional experiences tailored to individual needs• An expert of local cities and Washington State to craft tailor-made itineraries and negotiate special offers• Provide cross-departmental support during shortages, including billing, reservations, and procurement • Master in 15+ hospitality software systems and contributed to revitalize and update Standard Operating Procedures

Education

  • Bellevue College

    PEMBOK , Project Management

  • University of Washington

    Business Administration

    1988

  • Bellevue College

    Lean Six Sigma Greenbelt, Lean Six Sigma

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Jennifer Clemente — Concierge Billing Reservations at The Westin Seattle in Seattle, WA, US | Unifers