Jennifer Peterson
Program Manager, Tele Experience, Patient Support Services at AbbVie
- Role
- Program Manager, Tele Experience, Patient Support Services at AbbVie
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jennifer Peterson
Collaborative leader with extensive experience using a strategic approach to process…
Experience
Program Manager, Tele Experience, Patient Support Services
Nov 2020 — Present · US
Accountable for the performance management and daily operational oversight of vendor partners executing customer experiences in support of the U.S. Patient Services Tele-Experience programs, including key performance and quality metrics. Accountable for ensuring a high level of patient satisfaction and for driving the team\'s production to exceed goals.
Education
Colorado Christian University
Master of Business Administration - MBA
University of Phoenix
Bachelor of Science - BS
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