Jennifer N. Hill

About Jennifer N. Hill

Over 20 years of research experience in many different capacities.In my current role, I serve as a Director of Scientific Services within the Patient Centered Solutions (PCS) team at IQVIA. This includes leading the Patient Experience Mixed Methods Research team providing leadership and guidance in the conceptualization and operationalization of studies (implementation science and surveys) both within the clinical trial environment as well as in real-world practice. Responsibilities include leading a team of researchers, thought-leadership and providing scientific oversight and guidance in the conception, design, execution, analysis, and reporting of qualitative and mixed-method studies. In my previous role, I serve as an Associate Director of Scientific Services within the PPCS team at IQVIA. This role involved providing methodological and strategic guidance to clients, training and supervising junior staff, development of scientific deliverables, engagement in thought leadership activities, and supporting growth of new and existing services and products.Previously, I served as an Implementation Science Research Scientist in the Patient-Centered Research team within Evidera by PPD. Responsibilities included leading studies, proposal writing, development of measurement strategies, conducting literature reviews, collecting and analyzing outcomes data, implementation of COA studies, analyzing COA data and developing research products and reports, and supporting FDA interactions. I also chaired an IS Workgroup with efforts to promote Implementation Science (IS) and increase IS knowledge and interest among research colleagues and clients.My work as Associate Director, Clinical Outcomes Assessments involved serving as study lead on projects including overseeing and contributing to a broad-range of scientific tasks and products, agenda-setting and client communication, and timeline and budget management. Responsibilities included oversight of study design, data collection, data analysis, reporting, and stakeholder engagement including FDA interactions.My previous work as an Implementation Scientist/Social Science Analyst at the Department of Veterans Affairs included the use of qualitative methods to gather information from providers, patients, administrators and other key-stakeholder to determine need for/develop theory-based interventions, to measure the process and outcomes of implementation, as well as to evaluate the extent to which an intervention was successfully implemented and/or sustained.

Experience

1. Director Patient Experience Research Lead (Implementation Science, Mixed Methods, & Preference)

   IQVIA

   Aug 2024 — Present

   Leading the Patient Experience Mixed Methods Specialty team within IQVIA Patient-Centered Solutions: focused on supporting strategy, design, and delivery of implementation science, mixed-methods, survey, and patient preference studies.(from February 2026)• Co-leading the Implementation Science Practice as well as the Center of Excellence for Mixed Methods and Survey Research (from July 2025)• Providing leadership and guidance in the conceptualization and operationalization of studies both within the clinical trial environment as well as in real-world practice • Responsibilities include thought-leadership and providing scientific oversight and guidance in the conception, design, execution, analysis, and reporting of qualitative and mixed-method studies• Provides oversight and support to PCS consulting projects, and other PCS services that require scientific support • Supports in strategy development and scientific guidance for clients• Coaches and trains junior PCS professionals, sharing subject matter expertise with others to develop their capabilities• Generates presentations, publications, and other deliverables, as needed, to support project work• Delivers research insights / results to clients• Participates in internal and external thought leadership activities • Identifies opportunities for expansion of PCS services and supporting innovation of new and existing scientific services• Supports in the development of the PCS team and the broader community within IQVIA

Education

• University of Missouri-Columbia

  Bachelor, Sociology

• University of Missouri-Kansas City

  Masters, Sociology

• University of Missouri-Columbia

  Bachelor of Arts (B.A.), English Language and Literature/Letters

Skills

• Spss
• Surveymonkey
• Powerpoint
• Microsoft Excel
• Qualtrics
• Microsoft Word
• Microsoft Publisher
• Pagemaker
• Peoplesoft
• Photoshop
• Frontpage
• Web Design
• Quantitative Research
• Survey Design
• Qualitative Research
• Program Evaluation
• Survey Research
• Data Analysis
• Grant Writing
• Research
• Research Design
• Public Speaking