Jennifer Navarro

About Jennifer Navarro

As a senior leader in business strategy, technical program/project management, analytics, and category insights, I bring 15+ years of experience as a leader of large transformational programs and projects. I excel in strategic planning and road mapping while providing expert executive and stakeholder communications, seamlessly coordinate and manage complex technology projects from development through completion, and ensure project success within the defined scope of work, including cost and schedule. My career has progressed with increasing responsibilities due to my consistent stellar performance. I have a reputation for identifying, managing, and mitigating risks to successfully deliver managed services and exceed defined service level agreements. I am recognized for consistently delivering high-quality results. I am an expert in integrating customer feedback and insights to ensure clear scope, strategic alignment, optimized value realization, and policies to improve business processes. I thrive in environments where I define overall project strategies from launch to scale that drive growth, streamline operations, and promote company value. As an expert in all aspects of managing complex IT ecosystems, I bring a proven track record of establishing and building high-performing project management organizations and implementing tactical project management methodologies, standardized templates, and executing organizational training to achieve business goals. In my current position as a Program Manager – Large Company Data Center Migration at Hewlett Packard, I direct, manage, lead, and coordinate subproject transformation workstream from start to finish, orchestrating across all program-dependent workstreams, teams, and stakeholders to ensure successful program implementation. Additionally, I build and sustain robust project plans with a clear schedule, scope, cost, and resource plans, liaise with governance bodies and sponsors to ensure continued alignment to expected outcomes, and spearhead daily internal and director-level customer meetings to maintain project momentum and identify opportunities to improve project efficiencies and ensure high customer satisfaction.

Experience

1. Program Manager

   Hewlett Packard Enterprise

   Aug 2020 — Present

   Established Colo data center within accelerated 90-day schedule, including design. Migrated over server instances. Steered cross-functional team, managing across multiple business units. Proactively facilitated risk assessment. Defined and mitigated potential issues within the project scope and executed a mitigation action plan. Developed, published, and presented reports and dashboards to Executive Leadership, showing project successes and areas for improvement. Consolidated data from multiple sources to provide an Executive view of project performance. Spearheaded daily internal and director-level customer meetings to maintain project momentum and identify opportunities to improve project efficiencies, and ensure high customer satisfaction.

Education

• Institute of Project Management

  PMP Certification, Project Management

• DeVry University

  Bachelor of Science, Electrical Engineering

  1996 — 1999

• Pace University

  Master, Business Administration

  2005 — 2007

• ITSM

  ITIL Masters