Jennifer Matteson

About Jennifer Matteson

Accomplished operations leader with 10+ years driving strategy and execution across talent development, business and financial management, process optimization, organizational leadership, and stakeholder relations. Able to manage complex projects while maintaining focus on client satisfaction, compliance, and results. Known for continuously evaluating and improving systems and processes to achieve goals. Leverages strong communication skills and emotional intelligence to engage employees, resolve challenges, and facilitate organizational alignment and change.

Experience

1. HR and Administrative Analyst

   Emergent Software

   Mar 2024 — Present

   Emergent Software is a full-stack technology solution provider specializing in the Microsoft ecosystem. We partner with our clients to modernize business operations with Microsoft-focused cloud transformation, custom software development, and data engineering. Led comprehensive onboarding and offboarding processes acrossoperational systems, ensuring compliance with multi-state requirementsand providing proper orientation for new team members. Served as a trusted confidential resource for employee concerns whileadministering the company\'s EEO program, tracking metrics andpreparing documentation for annual audits. Managed financial operations including expense policies, time entryvalidation, and month-end reporting while supporting client-placedconsultants through personalized guidance. Coordinated full-cycle recruitment processes and generated criticalclient-facing reports for time entries, project details, and productivitymetrics. Collaborated with leadership on company events and client relationshipmanagement initiatives.

Education

• Cardinal Stritch University

  Master of Business Administration

• Minnesota State University

  Bachelor of Science