Jennifer Makowski

About Jennifer Makowski

I’m a results-driven Program Manager with a proven track record of building strong relationships with clients, business partners, and vendors with extensive experience in event and project management, team leadership, employee development, diversity & inclusion, and community engagement. I bring both strategic vision and hands-on execution to every initiative.My success is fueled by a passionate work ethic, high emotional intelligence, and a collaborative leadership style. I’m known for developing high-performing teams, communicating with influence, and maintaining a positive, solutions-oriented mindset. I thrive in managing complex, cross-functional projects that challenge and grow both my own capabilities and those of my team.Holding dual Master’s degrees and having successfully balanced two careers simultaneously, I’ve demonstrated exceptional time management and professional drive. My career progression—from a Guest Services Administrator to Program Manager and Vice President in Corporate Real Estate at PNC’s headquarters—reflects my commitment to excellence and continuous growth:Event Management Community RelationsManagement + LeadershipTeam Building + Employee Development Budgeting + Problem SolvingContract negotiation and managementPNC-Certified Women\'s Business AdvocatePNC-Certified Minority Business AdvocateDiversity, Equity and Inclusion Influencer :cVentMURALAccruent Scheduling SoftwareHootsuiteSocial Tables :Snow skiingRunningPADI certified scuba diverCookingVolunteering

Experience

1. Vice President, Program Manager Iii

   PNC

   Mar 2024 — Present · Pittsburgh, PA, US

   As a Program Manager at PNC in Realty Services Risk & Governance, I lead strategic initiatives that drive operational excellence, sustainability, and employee experience across the enterprise. I collaborate with senior leadership and cross-functional teams to deliver programs that align with business goals and create measurable impact.Lead enterprise-wide initiatives focused on operational efficiency and enhancing employee experience across PNC’s national footprintPartner with senior leadership to design and execute strategic programs aligned with corporate objectivesManage complex projects involving team leadership, process optimization, and continuous improvementSpearhead key initiatives within the Realty Services Risk & Governance team to support operational sustainabilityOversee PNC’s enterprise inventory of artwork and artifacts, ensuring accurate tracking and preservationDeveloped and currently manage PNC’s Furniture Reuse Program, a cost-avoidance initiative that reduces waste and promotes efficiencyServe as the primary Corporate Communications liaison for Realty Services, streamlining internal and external messagingManage parking operations across PNC’s nationwide footprint, supporting workplace experience, compliance, and cost controlPassionate about building programs that foster sustainability, promote collaboration, and deliver measurable enterprise impactLeadership role on the Diversity & Inclusion Regional Council, fostering inclusive practices and promoting equitable engagement across the organizationServe on PNC’s leadership teams for United Way’s Women United and Bridges Society affinity groups, advancing community engagement and philanthropic impact

Education

• Carnegie Mellon University

  Certificate in Strategy & Innovation

• Point Park University

  Master of Business Administration - MBA

  2012 — 2016

• Seton Hill University

  B.A., Corporate Communication

  2007 — 2011

• Cornell University

  Certificate in Women in Leadership

  2020 — 2020

• Point Park University

  Master of Arts - MA, Master of Arts in Communication

  2012 — 2016

Skills

• Event Planning
• Social Media Marketing
• Leadership
• Marketing
• Public Relations
• Media Relations
• Social Media
• Social Networking
• Nonprofits
• Management
• Fundraising
• Training
• Press Releases
• Weddings
• Customer Service
• Event Management
• Corporate Communications
• Public Speaking
• Coaching
• Time Management