Jennifer Heisler
Relationship & Program Manager ✦ Connecting clients to custom talent solutions ✦ Planting seeds and nurturing growth
- Role
- Enterprise Client Experience Manager at Right Management
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
About Jennifer Heisler
As an agile Relationship and Program Manager, I regularly exceed business goals by flexing my curiosity, using situational fluency, and focusing on strong values. I am best known as an efficient and meticulous business partner who strengthens client relationships, develops best practices, and drives overall improvement, all while simultaneously ensuring quality and exceptional service delivery. Developing strategic partnerships, engaging & retaining clients, and collaborating to grow revenue are areas where I have proven success.
Experience
Enterprise Client Experience Manager
Jan 2021 — Present
Maintains proactive communication cadence & relationship within portfolio of Enterprise clients and acts as single point of contact. Manages agreement operationalization, fields questions and escalations, seeks feedback during business reviews, and acts as an advocate to ensure overall client satisfaction.
Education
Villanova University
HRMP® Professional Human Resource Management
Temple University
B.A.
Skills
- Organizational Development
- Talent Acquisition
- Performance Management
- Management
- Mbti
- Employee Engagement
- Executive Team Alignment
- Leadership Development
- 360 Feedback
- Executive Coaching
- Business Development
- Human Resources
- Career Development
- Outplacement
- Recruiting
- Change Management
- Strategy
- Succession Planning
- Career Management
- Talent Management
- Leadership
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