Jen C.

Learning Transformation Manager @NatWest Group

Falkirk, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Learning Transformation Manager @NatWest Group

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Edinburgh, GB

Jun 25 - present - leading the scrum team to deliver the learning solutions as part of the 2025 and 2026 learning AI roadmap for all colleagues and leaders, to enable ethical and embedded use of AI in day to day working. Aug 22 to present - Programme Lead and design lead on strategic learning business transformation and organisational projects, including organisational design, operating model design, service catalogue definition, implementation, transition planning and optimisation. Jan 24 - Dec 24: project managed the strategic bank wide learning programme to transform our new performance management approach for all colleagues, delivering incrementally through out 2024.

EDUCATION

2007 — 2008

University of Strathclyde

Master of Science (MSc)

2003 — 2007

University of Stirling

BA Hons

SKILLS

Continuous ImprovementPerformance ManagementKey Performance IndicatorsStakeholder ManagementBusiness AnalysisBusiness RequirementsChange ManagementBusiness ObjectsBusiness IntelligenceData AnalysisMicrosoft ExcelVisual BasicReport WritingFocus GroupsQualitative ResearchQuantitative ResearchSurveymonkeyVisioCrime AnalysisSoftware Project ManagementProblem SolvingConsultingPeoplesoftUpkWorkforce CommunicationsHR TransformationProcess ImprovementTestingBusiness Process MappingHuman ResourcesProject DeliveryManagementRequirements GatheringAnalysisRequirements AnalysisProject ManagementUser Acceptance TestingGovernance

ABOUT JEN C.

Learning Transformation Manager @ NatWest

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Jen C. — Learning Transformation Manager at NatWest Group in Falkirk, GB | Unifers