Jennifer Lam
Proposal Coordinator Ii @Willdan
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WORK HISTORY
Proposal Coordinator Ii @Willdan
EDUCATION
UC Irvine
Bachelor's degree, Psychology and Social Behavior
Springboard
UI/UX Design Career Track, Certification
SKILLS
ABOUT JENNIFER LAM
I’m a Design Operations and UX Operations professional with 5+ years of experience supporting design, UX, and cross-functional teams in fast-paced, technical environments.My work focuses on enabling great design through process by improving workflows, maintaining standards, and reducing friction between design, engineering, and stakeholders. With a background in UX design, psychology, and graphic design, I bring a user centered lens to operational challenges and help teams turn complex ideas into clear, executable systems.I’ve supported design systems and reusable components, maintained documentation and templates, and coordinated timelines and handoffs across teams to help designers focus on what they do best. I’m especially motivated by making work more efficient, collaborative, and scalable and with that I help creative teams deliver high quality outcomes consistently.My toolkit includes Figma and the Adobe Creative Suite, and my strengths lie in workflow optimization, documentation, cross functional coordination, and UX process support.I’m currently interested in Design Operations, UX Operations, and Creative Operations roles where I can help teams work smarter, communicate better, and build with clarity.
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