Jennifer Lagasca

About Jennifer Lagasca

I am an insightful, tech-savvy, eager learner, and experienced technology, marketing, and communications consulting professional with notable success in directing, and orchestrating a broad range of projects and initiatives. I have over 20+ years of experience in the project and program management space developing, planning, analyzing, and executing solutions for full life cycle projects that support organizational needs with a proven track record of aligning strategy with business goals and mentoring high-performing teams. I am driven by results and aim to build and maintain strong relationships with key stakeholders, decision-makers, and cross-functional teams.

Experience

1. IT Principal Consultant - Kaiser Permanente Care Delivery Technology Services

   Kaiser Permanente

   Apr 2024 — Present

   Oversee business operations for 8 different areas with over 120 technical workstreams serving over 1800 users at the Kaiser Permanente Bernard J. Tyson School of Medicine to deliver enterprise capabilities while supporting the integration of academic and educational needs.*Manages a board-level $75.8M multi-year technology budget, including annual service level agreements, SOW’s, third-party vendor contracts, technology services, and internal team members.*Responsible for the delivery and continuous improvement of over 122 technology applications and services while achieving cost savings through vendor negotiations, efficiency improvements, and process optimizations.*Collaborate with finance, accounting, and project teams to ensure accurate forecasting, capitalization, and reporting on technology and resource expenses on a weekly, monthly, and bi-annual basis.*Collaborate with cross-functional teams to implement technology solutions that increase operational efficiency such as the integration of a new faculty data management system, student information system and simulation center.*Responsible for the school’s technology refresh that leads to cross-functional work in security, infrastructure, construction, and IT such as the $1M replacement of the simulation center.*Build and maintain strong relationships with key stakeholders, business partners, decision-makers, and vendors to execute shared goals.*Develop end to end business cases to secure executive approvals for security risks and new technology investments such as offshore vendor services, a new student information system, AI for admissions, and Analytics value-added dashboards.

Education

• University of California, Santa Cruz

  BA

  1992 — 1996

• University of Phoenix

  MBA, MTM

  2002 — 2004

Skills

• User Interface Design
• Market Research
• Online Marketing
• Editing
• Digital Marketing
• Usability and User Interface Design
• Project Management
• Sem
• Digital Marketing and Communications
• Creative Direction
• Brand Management
• SEO
• Workflow
• Search Engine Optimization and Search Engine Marketing
• Brand Awareness and Consistency
• Analytics
• Business Strategy
• Cms
• Editing and Writing for the Web
• Digital Media
• New Media
• Social Media
• Sales
• Online Advertising
• Strategy
• Workflow and Process Improvement
• Corporate Communications
• Digital Strategy
• Online Operations Management
• Management
• Web Site Project Organization and Management
• Websites
• Social Media Marketing
• Strategic Planning
• Social Networking
• Analysis