Jennifer Koss
SVP, Global Business Services @Wilson
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WORK HISTORY
SVP, Global Business Services @Wilson
Greenville, SC, US
Since being appointed in 2022 to establish our Global Business Services (GBS) function from the ground up, I have successfully built and scaled the team into a high-impact operational hub. Today, I lead global talent administration coordination teams, our consultant care function, and the business optimization group—responsible for process improvement, companywide goaling, new business solution evaluation & creation, technology projects (including strategic implementations and optimization), reporting enhancement, auditing, and resourcing.In addition to overseeing GBS, I also lead our Contingent Workforce Solutions (CWS) and Managed Service Provider (MSP) lines of business, driving strategic growth and operational excellence across both programs.
EDUCATION
Clemson University
BS, Marketing
SKILLS
ABOUT JENNIFER KOSS
Allow me to introduce myself, I happily answer to many names; Jenn, Jennifer, JK, Koss, Jenna, and occasionally Jenny from the Block or whatever variation will uniquely identify me from the other 3+ Jennifers in any given room;) My favorite 2 people call me Mom though! With over 15+ years of experience in Talent Acquisition & Recruitment Process Outsourcing, I currently serve as the Senior Vice President of Global Business Services at Wilson. I head our CWS & MSP lines of business, Global Talent Administration Coordination teams, Consultant/Contractor Care, and Business Optimization functions while driving process improvement, technology initiatives, and strategic growth. I am passionate about talent acquisition, growing relationships, analyzing processes and problems, designing strategic solutions & talent operation plans, and leading teams. I have experience leading talent acquisition teams and partnerships in many industries including: Business Services, Finance, Consumer Packaged Goods, Entertainment, Tech, Defense, Manufacturing, Pharma, Payroll, Insurance, PEO, Healthcare, Med Device, Fire Suppression, Building Automation, and more! Specialties: Talent Acquisition, Consulting, Solution Design, Workforce Design & Planning, Leadership Development, Emotional Intelligence, Hiring, Organization Design, Business Development, Reporting, Data & Analytics, Metrics, Compliance, Relationship Management, Applicant Tracking Systems, P&L Management, Budget Management, Forecasting, Implementation, Sales, Recruitment Technologies, Sourcing Strategies & Tools, Presentations, Contract Review & Negotiations, Innovative Problem Solving, Collaboration, Change Management, Performance Management, Reorganizations, Tech Implementation.
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