Jennifer Jackson
- Role
- Project Manager at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jennifer Jackson
Professional product owner and project manager with over 10 years of experience driving…
Experience
Project Manager
Sep 2022 — Present
Oversaw the Workfront intake process and queue for Campaign Delivery communications, ensuring efficient review and conversion of 180+ marketing projects based on predefined service level agreements (SLAs). Developed and implemented a comprehensive resourcing tracking process from the ground up, optimizing team bandwidth allocation and project delivery efficiency. Mentored and guided project coordinators and interns, fostering their professional growth and contributing to the team\'s overall success. Led daily stand-up scrum activities, facilitating effective communication and collaboration among team members to address project updates and challenges. Coordinated with campaign managers from 14 different divisions, serving as the primary point of contact for intake, project management, updates, and timely project delivery. Successfully set up new users in Workfront and allocated appropriate resources to projects, maximizing team productivity and ensuring projects align with stakeholder deadlines. Maintained accurate project timelines, aligning deliverables with team capabilities and stakeholder expectations. Regularly provided comprehensive project status reports to executives, addressing stakeholder concerns and ensuring transparency on project progress. Actively participated in daily stand-up calls, proactively representing new requests, changes, and other project-related matters to streamline project workflows. Demonstrated adaptability and professional growth by taking on more complex projects over time, showcasing the ability to handle challenging tasks effectively.
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