Jennifer Platt
Senior Technical Writer
- Role
- Senior Content Developer Via Ascendion and Waferwire at Microsoft
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jennifer Platt
Senior technical writer who maintains an emphasis on document usability for both the reader and the writer. Experience with plain language, Simplified English, Agile Scrum methodology, mentoring, managing documentation projects, and preparing documents for translation. Document types include: • Instructional, technical, and end-user documentation • Installation manuals and online help files • Research grants and proposals • Company procedures
Experience
Senior Content Developer Via Ascendion and Waferwire
Jun 2021 — Present
Develop, publish, and maintain documents on learn.microsoft.com and support.microsoft.com, including: • Microsoft EDU documentation (Microsoft 365, Golden Path for Education, School Data Sync) • Training content for the Partner Success Series for Microsoft Education partners
Education
University of Houston-Downtown
Bachelor of Science - BS
Skills
- Documentation
- Ms Project
- UX
- Online Help
- Confluence
- Editing
- Snagit
- Indesign
- User Experience
- Jira
- Rup Methodologies
- Software Documentation
- Agile Methodologies
- Microsoft Word
- Microsoft Project
- Sharepoint
- Adobe Acrobat
- Content Management
- Manuals
- Framemaker
- Technical Communication
- Quality Assurance
- Technical Writing
- Technical Documentation
- Instructional Design
- Robohelp
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