Jennifer Hocking

About Jennifer Hocking

I build the systems and teams that help companies scale.Over the past decade, I’ve worked across fintech, healthtech, and music publishing, helping early-stage startups get their operations off the ground and guiding established organizations through periods of rapid growth. My focus is on creating structure that supports both the client experience and the teams behind it.At Kobalt Music, I lead our global Contract Administration (Client Onboarding) and Client Services teams, where we manage complex, high-volume processes that keep the business running smoothly and our clients supported.I love connecting strategy to execution, building processes that actually work, identifying tech gaps that slow teams down, and partnering with product and operations leaders to close them. Whether it’s client onboarding, delivery, or ongoing client success, I’m at my best when helping teams work smarter, deliver consistently, and grow with confidence.

Experience

1. VP, Core Administration Services (Client Operations & Services)

   Kobalt Music

   Sep 2024 — Present · Nashville, TN, US

Education

• University of Illinois Urbana-Champaign

  Bachelor of Science (BS), Actuarial Science

Skills

• Vendor Management
• Non-Qualified Deferred Compensation
• Actuarial Science
• 401k
• Google Analytics
• Defined Contribution
• Total Rewards
• Nondiscrimination Testing
• Proval
• Microsoft Word
• Microsoft Excel
• Salesforce.com
• Pension Administration
• Ms Project
• Retirement
• Defined Benefit
• Project Management
• Microsoft Office
• Employee Benefits
• Project Delivery
• Access
• Technical Writing