Jennifer Higson

About Jennifer Higson

Highly dedicated, detail oriented, versatile HR Benefits Professional (SPHR) with over 15 years of experience managing a full range of Human Resources programs, policies and procedures in continuously changing, high growth environments. Excels at customer service, is extremely company-minded and customer-focused. A team player who effectively builds strong relationships and has the ability to balance employee needs with company policy consistently evaluating, leveraging, and implementing HR technologies, vendor services and processes in order to maximize accuracy, streamline efficiency and enhance the overall experience.Specialties: Extensive background knowledge and experience with benefits and LOA administration, to include managing open enrollments, developing policies, defining Paid Parental Leaves, leveraging HR Technologies, compliance and finding creative benefit solutions.

Experience

1. Sr Manager, Americas Benefits

   Okta

   Jan 2022 — Present

Education

• University of Washington Bothell School of Business

  Vertafore / UW Leadership Development Program

  2015

• Western Washington University

  Bachelor of Arts in Business Administration, Concentration in Human Resources

Skills

• Hiring
• Deferred Compensation
• Recruiting
• Fmla
• Lean Manufacturing
• Compliance
• Talent Acquisition
• Management
• Coaching
• Policy
• Talent Management
• Conflict Resolution
• Hris
• HR Policies
• Employee Benefits
• Human Resources
• Time Management
• Employment Law
• Workforce Planning
• Program Management
• Training
• Employee Relations
• Organizational Development
• Benefits Administration
• Applicant Tracking Systems
• Onboarding
• Personnel Management
• HR Operations
• Payroll
• Employee Engagement
• Oracle Fusion Hcm
• Succession Planning
• Peoplesoft
• Customer Service
• Administration
• Mediation
• Vendor Management
• Temporary Placement
• Interviews
• Project Planning