Jennifer Hickey

Director, Population Analytics @CareSource

New Lebanon, OH, US
EMAILS
j••••••••@caresource.com
MOBILE NUMBERS
+19•••••••36

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WORK HISTORY

Jun 2023 — Present

Director, Population Analytics @CareSource

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Dayton, OH, US

In the Director, Population Analytics role, I provide my stakeholders with important clinical, cost, and utilization information about key populations to help them develop programs, implement interventions, and measure and evaluate program effectiveness. My team performs deep-dive analysis, creates metrics, and develops PowerBI dashboards to support CareSource\'s population health approach.

EDUCATION

1997 — 1998

University of Cincinnati Carl H. Lindner College of Business

M.S.B.A., Quantitative Analysis

1994 — 1997

Wright State University

B.S., Operations Management

SKILLS

AnalysisMicrosoft ExcelMicrosoft AccessSoftware Development Life Cycle (Sdlc)Business ProcessBusiness AnalysisBusiness Process ImprovementData AnalysisProcess ImprovementCross-Functional Team LeadershipProject ManagementAnalytical SkillsHealthcareSasVisioProject PlanningPmpBusiness IntelligenceLeadershipDecision SupportSdlcAccessRequirements AnalysisToastmastersVendor ManagementManagementAnalyticsSharepointQuality Assurance

ABOUT JENNIFER HICKEY

As an accomplished healthcare and operations professional, I leverage extensive years of experience utilizing data to tell a story and improve business decision-making and program effectiveness. Over time, I have gained 10+ years of management experience in various divisions, gaining the ability to grasp the big picture of project implementations. Through the years, I have gained the following experiences and skills: Leveraging in-depth analytics to develop and lead the implementation of technology-based solutions to address business needs. Extensive record of supporting business initiatives on care coordination, prescribing, benefit changes, utilization management, and program integrity. Instrumental in delivering positive outcomes to implement and evaluate multiple clinical initiatives. Effective communicator skilled at cultivating strong partnerships at all levels of the organization. Strong analytical and critical thinking skills, easily recognizing data patterns and relationships. A quick learner who can absorb and assess information quickly.Expertise: Operational Implementation, Process Improvement, Healthcare & Mortgage Data Analytics, Evaluating Healthcare Outcomes, Project Management, Requirements Definition, Meeting Facilitation, Research, Behavioral Health

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