Jennifer Hawker

Information Technology Business Systems Analyst @Portland General Electric

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2015 — Present

Information Technology Business Systems Analyst @Portland General Electric

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Portland, OR, US

Analysis and support of finance and supply chain systems, primarily Coupa and Oracle Cloud Fusion ERP, with emphasis on SCM modules and interfaces to other systems including Maximo EAM.

EDUCATION

1998 — 1999

University of Sussex

N/A, Computer Science & Artificial Intelligence

1996 — 2000

Kalamazoo College

Bachelor of Arts, Computer Science

SKILLS

Microsoft ExchangeManagementOracle Sql DeveloperHp Service DeskCloud ComputingWindows 7PowershellActive DirectoryWindows ServerHardwareBusiness ProcessMaximoProject ManagementTroubleshootingItilBusiness IntelligencePeoplesoft FinancialBusiness Process ImprovementComputer HardwareTivoli Identity ManagerLectoraWindows VistaMicrosoft OfficeIT Service ManagementMicrosoft TechnologiesChange ManagementTechnical DocumentationBmc RemedyProcess ImprovementVirtualizationPeopletoolsErpSqlOffice 2010ProductivityPeoplesoft Test FrameworkMicrosoft Office 2010Eurekify Sage DnaProject PlanningCa Productivity Accelerator

ABOUT JENNIFER HAWKER

Business Systems Analyst embedded in a development team supporting Coupa and Oracle ERP (primarily SCM). Previous experience includes teaching and supporting IT processes, procedures and best practices with a local focus within a multinational organization. Experience creating relevant documentation for audiences ranging from IT professionals to end-users. Analyzes and develops improvements to business processes.Specialties: Coupa Software, Oracle Fusion Cloud ERP, PeopleSoft Financials & Supply Chain Management, PS Query, SQL Query, PeopleSoft Test Framework, Agile, Version 1, IT Service Management, ITIL, process development and support, service management application support, e-learning development, basic graphics editing, technical documentation.

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Jennifer Hawker — Information Technology Business Systems Analyst at Portland General Electric in Portland, OR, US | Unifers