Jennifer Hansen

About Jennifer Hansen

Ambitious and detail-oriented Executive Assistant, Project Manager, Client Services…

Experience

1. Virtual Executive Assistant, Client Services Manager, Social Media Manger, Editorial Assistant

   Shebrand Inc

   Sep 2017 — Present

   Performed a variety of roles in support of the company owner\'s branding consultation business, including virtual executive assistance, client service management, project management, editorial assistance, email marketing & social media management.+ Provide administrative support to CEO, managing calendar & scheduling meetings+ Manage company email accounts as first point of contact, providing friendly and helpful customer service+ Utilize project management skills to keep executive on top of tasks+ Answer phone calls in a polite and professional manner+ Create custom payment links for clients+ Maintain client records+ Utilize technical writing skills to create business operations documentation+ Manage graphic & web design/development projects from requirement stage through development, testing and deployment+ Provide clear direction to designers and overseas developers+ Quality assurance+ Utilize current technologies (Microsoft Office Word, Excel spreadsheets, Keynote/PowerPoint, Adobe Acrobat & Photoshop/Canva)+ Research & implement new software (email and email marketing software, cart options & payment processors, social media scheduling tools, and file hosting services)+ Manage multiple social media accounts on Instagram, Facebook, Twitter & Pinterest (‘SheBrand’ brand consultation/feminist action, ‘Belldini’ women’s fashion, ‘Violet Iodine’ breast health, ‘Julia Dempster’ interior design) creating on-brand copy, selecting imagery, designing quotes, posting & engagement+ Create email broadcasts, campaigns, website connected forms & automated workflows+ Create blog posts in WordPress, enhancing presentation with HTML & CSS, optimizing for search engine results (SEO) using Yoast+ Make edits to website in WordPress using HTML & CSS+ Use copywriting skills to write relevant blog posts for client websites, promoting products and giveaways+ Perform routine WordPress updates+ Affiliate marketing+ WooCommerce+ Google Analytics (Universal & GA4)

Education

• Grayslake Central High School

  High School

  2008 — 2012

• Columbia College Chicago

  Bachelor’s Degree, Graphic Design

  2013 — 2016

• Illinois State University

  Credits towards Bachelor's Degree, Graphic Design

  2012 — 2013

• College of Lake County

  Credits towards Bachelor's Degree, Graphic Design

  2013 — 2013

Skills

• Professional Writing
• Microsoft Office
• Sales
• Javascript
• Continuous Improvement
• Social Media
• Typography
• Web Development
• Communication
• Google Analytics
• Photoshop
• Brand Continuity
• Sketch 3
• Wordpress
• C#
• Copywriting
• Figma
• Css
• Responsive Web Design
• Adobe Creative Suite
• Project Management
• Customer Service
• Lightroom
• Content Management
• Graphics
• Data Analysis
• Social Skills
• Brand Development
• Bootstrap
• Attention to Detail
• Vector Illustration
• Microsoft Excel
• Cms
• Adobe Illustrator
• Public Speaking
• Creative Strategy
• Leadership
• Webflow
• Product Development
• Indesign