Jennifer Habian

Software Engineering Manager @PNC

Cleveland, OH, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2023 — Present

Software Engineering Manager @PNC

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SKILLS

E-CommerceDisaster RecoveryVendor ManagementData AnalysisLeadershipSystem AdministrationIT StrategyQuality AssuranceTime ManagementChange ManagementSoftware DocumentationSdlcAccessBankingRisk ManagementBankruptcyStrategic PlanningManagementTeam BuildingBusiness Process ImprovementBusiness AnalysisAnalysisLegal ResearchRecruitingTroubleshootingProgram ManagementTeam LeadershipLegal WritingLitigationOutlookIT ManagementVisioRequirements AnalysisProcess ImprovementCall CentersWorkshop FacilitationCross-Functional Team LeadershipDatabasesHuman ResourcesSoftware Project Management

ABOUT JENNIFER HABIAN

Highly motivated and results-oriented professional with experience in change and release management, project management, and business systems analytics. A self-starter who focuses on driving results through utilizing effective methodologies (SDLC, Agile), frameworks (Scrum), processes, and best practices (ITIL), as well as effective communication and leadership skills. Expert in bridging the gap between technology and the business; engaging stakeholders at the right time.* Release Management * Archer(GRC)* Process Improvement* Project Management * ServiceNow * Root Cause Analysis* Vendor Management * Clarity * Incident Resolution* Risk Management * Visio * Team Foundation Server (TFS)* SharePoint * Power Point *Application Lifecycle Management (ALM)Recent Certifications Include:ITIL® Foundation (v3) Certificate in IT Service Management – March 2015ITIL® Intermediate Certificate in IT Release, Control and Validation – July 2016ITIL® Intermediate Certificate in IT Operational Support and Analysis – July 2017Certified Scrum Product Owner (CSPO)- June 2019

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