Jennifer G. Simmons
Strategic Operator • Driving Growth, Executive Alignment & Cross-Functional Initiatives • B2B SaaS & Creative Tech
- Role
- Manager, Client Operations & Strategy at Joor
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jennifer G. Simmons
I am a strategy and operations leader who drives growth and alignment across complex organizations. I specialize in translating high-level business objectives into structured initiatives, aligning cross-functional teams, and partnering with executive leadership to deliver measurable business impact.Across B2B SaaS, marketplaces, and creative tech, I’ve designed operating models connecting Sales, Customer Success, Product, Marketing, and Finance, enabling organizations to scale revenue, optimize retention, and improve executive decision-making.Key achievements: • Increased Gross & Net Revenue Retention by 10% through predictive churn modeling and lifecycle redesign • Delivered 95%+ forecast accuracy via structured planning and FP & A alignment • Supported $20M+ ARR with cross-functional operational frameworks and reporting infrastructure • Reduced operational capacity needs by 27% through process redesign while maintaining service qualityI am energized by solving strategic problems, driving organizational alignment, and enabling executive teams to make data-informed decisions that accelerate growth.Core Expertise: • Growth & Revenue Strategy • Strategic Initiatives & Cross-Functional Leadership • Executive Stakeholder Alignment • Customer Lifecycle & Retention Strategy • Business Operations & Process Optimization • Forecasting & Data-Driven Decision Making
Experience
Manager, Client Operations & Strategy
Jul 2022 — Present · New York, NY, US
Built and led cross-functional initiatives connecting Sales, Customer Success, Product, and Finance to drive strategic growth, retention, and operational scale for $20M+ ARR. Partnered with executive leadership to develop revenue forecasts, GTM strategy, and operational frameworks that elevated organizational decision-making.Selected Achievements: • Developed and executed a 3-year GTM and revenue strategy for JOOR Discover, guiding marketplace expansion and advising executive leadership on strategic initiatives • Delivered 95%+ forecast accuracy and improved retention by 10% through predictive modeling and structured retention playbooks • Reduced operational capacity requirements by 27% while maintaining service excellence, enabling scalable growth across US, EMEA, and APAC • Enhanced cross-functional visibility via integrated reporting infrastructure, enabling executives to monitor pipeline, health, and revenue metrics • Standardized processes and operating rhythms across Customer Success, Sales, Product, and Finance to improve performance accountability and executive oversight
Education
New York University
BA, Art History, Middle Eastern & Islamic Studies
Boston University
M.S., Arts Administration
INELDA
End-of-Life Death Doula Training
Harvard Business Analytics Program
Business Analysis
Skills
- Community Outreach
- Photoshop
- Fundraising
- Mindmap
- Visual Arts
- Quickbooks
- Art Exhibitions
- Photography
- Interior Design
- Event Planning
- Art History
- Visio
- Arts Administration
- Indesign
- Microsoft Office
- Architectural Drafting
- Contemporary Art
- Galleries
- Fine Art
- Painting
- Curating
- Database Administration
- Sculpture
- Sharepoint
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.