Jennifer Fu
- Role
- Customer Success Manager Lead at Eden
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager Lead
Oct 2021 — Present
Collaborate with the product team to develop quarterly roadmap based on client feedback - Design onboarding material and conduct training for the support team. Supervise chat responses - Execute cross-functional projects including software integration transition and billing reconciliation
Education
Universitat de Barcelona
Study Abroad, Psychology, International Business
2015 — 2016
University of California, Berkeley
B.A. in Psychology
2013 — 2017
Skills
- Public Speaking
- Marketing Strategy
- Microsoft Word
- Microsoft Office
- Microsoft Excel
- Small Business Marketing
- Data Analysis
- Customer Service
- Leadership
- Social Media Marketing
- Powerpoint
- Management
- Adobe Illustrator
- Social Media
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